Questions for e-bayers

[Helene]

I bought a camera from e-bay a couple of months ago. I checked on the feedback of seller-- it was great. Said camera would work perfectly. Paid with Paypal. As soon as it arrived- within 4 days, I turned it on...I knew immediately it was broke (I have had the same type of camera for 4 years). I contacted the seller within 10 minutes, who responded about as fast, saying that I broke it....
Well....I went through all this with paypal (filed a claim) and got my money back. I had to ship the camera back.
Now.... he wrote on feedback to me "Seller beware. E-bay scammer". I wonder what I can do about that? This was the very first time I ever bought anything on e-bay. Now, I have only one feedback and it is negative. I won't buy anything else ever, but what if I want to sell something? How can I defend myself?
I had no benefit from this transaction...To be called a "scammer" is just not right. I actually lost $10 because I had to ship the thing back....
By the way, he is selling this camera on e-bay again, but this time he does list it with the defect...of course he does not mention that this defect is making the entire camera inoperable, totally useless.

[JennLM]

Honestly, make up a new ebay name. You don't have other history so it won't matter. No worries = )

[greyhorsewoman]

I'm sorry you had a bad experience on your first ebay transaction. I've bought and sold on a limited basis for nearly eight years with most transactions being very pleasant and beneficial.

I agree with Jenn ... just start a new ebay ID ... you will need a new email address, but everything else can be directed the same.

I believe after 180 days of no activity you can close the account, which if you chose to start a new ID would be suggested so no one can hijack it some where down the road.

[Helene]

This was the first time I "won" an auction. I bidded on one other one, but didn't have the highest bid. It was pretty bad, too... a day after the auction closed, I was contacted by someone and offered a "second chance". If I wanted the item, to contact someone at an e-mail address....At first I was excited, but then several things just didn't seem to add up and I sent the info to e-bay to investigate....They told me that it was a scam.
This makes two tries with two bad experiences...After this...I don't know. If I am the seller, how can I be sure to get paid?
If I used a new name....wouldn't I need to open up a new paypal account, too?
I don't know, I might just "stick" to buying local stuff and new purchases from reputable sellers (companies)....

[PattiB]

I've bought a lot off ebay and sold some. Only a couple of times have I been disappointed but it usually got worked out. Did you leave feedback on the seller? You can tell your side if you didn't.

[lalecl]

I agree with Patti.. I have bought and sold lots from ebay and had problems with only one person mysefl but because as you did i was on top of it ebay and paypal together took care of her and i kept my same account

[Linda Y]

You should be able to counter the feedback he gave you on your ID, too. There should be a place to click on in your feedback area to leave a reply.

[Helene]

Thank you for the suggestion on opening a new account. Linda, I just found where you can leave an additional feedback on his and my feedback....I left the facts. I also complained to e-bay customer service. Doubt, that they will do anything, though.
When I left my feedback, I tried to just state facts...no name calling. For me, it doesn't look good, since this is the only feedback I have as a buyer or seller. He has nearly 3,000 and a red star. Only my negative feedback in the last 6 months (26 all together). So...there's more damage to me than to him. I think that's pretty unfair. Anyway....no more e-bay for me.

[Linda Y]

I know....it hurts your feelings! I have had only 1 negative from a wack-o called mytebyte on eBay. We had left a neutral because he sold us a movie that was taped from TV! And he had the gall to leave a negative, screaming how we had multiple IDs...I have only had 1 ID since I joined YEARS ago...and everyone beware. What a NUTcase he was...probably still is. There are lots of those on eBay. Don't let it stop you from hunting the bargains...there are fine, reputable sellers out there.

[My Pasos]

I am assuming you checked this guys feed back?
He is just mad because he lost money. I have been on ebay for a long time & delt with all kinds of people, but I honestly don't see where they would have left you a neg if you returned the item.
You can contact ebay & I believe you can have the neg withdrawn somehow. They have an instant chat so you can talk right then and there if they are full.

[JennLM]

I got negged for the same thing. Bought a wanna be George Foreman grill and when it got here it turned out half was a flat grill and half raised. It never stated it was half and half and his ad was faulty. Never did get a dime back and it's stiill sitting in the garage.

[lisa l aka marci]

There is a resolution center where you can work this out - ebay will allow feedback to be withdrawn at mutual agreement at times.....

I recently had a buyer in Australia buy 2 LARGE items I had up - then wanted to back out because of the shipping charges (@$50-!) - I allowed it, but had them pay me the purchase price (a whopping $2.00) to at least cover my fees......once that was paid I closed out the items.