pnalley
03-02-2008, 12:33 AM
This evening I went to my very small local grocery store to pick up a few items. My husband was pushing the cart and I was walking alongside. When we got the the laundry soap isle my feet came out from under me and I fell on my bony butt. Of course I tried to break my fall with my left arm. There was a 2 ft x 2ft slick of laundry soap on the ground. I slid (on my bony butt) to a dry area and got up. I waited there while Donald got someone to put up a "slippery floor" sign. Meanwhile the manager (very nice) came up, asked if I needed an ambulance. I told him of course not, he asked if I was hurt. I told him my arm was a bit sore but I was OK. He asked for my name, address & phone number. He asked several times if I was OK, and he apologized for the fall. I told him it wasn't his fault, and it wasn't. He is a very polite young man.
We finished picking up our few items. And went thru the checkout. As we were having our items checked, the cashier was conversing with the bag boy. She said "some lady said she fell down, they better check the camera's to be sure she really did fall down and she's not.....". BIG mistake! I got a little in her face and said I WAS THE LADY THAT FELL DOWN! WOULD YOU LIKE TO GO SEE THE SKID MARKS MY SHOES MADE ON THE FLOOR?!!
Hot dang, that really ticked me off.
She was saying this not only in front of me, but in front of other customers.
At this point the manager was still writing up the report, so I went to him and told him I didn't appreciate the cashiers attitude. He did apologized but he wasn't nearly as sincere as he will be:mad2:. He asked me to sign a statement. Which I changed to suit me and I got a copy.
Come Monday the store manager will catch more crap then he can handle. *IF* they call me tomorrow to see how I am I will be a whole lot nicer.
I am absolutely appalled (but not surprised) that an employee would have the gonads to talk about possible lawsuit issues in front of customers, especially without knowing WHAT customer they were talking in front of!
I am one of those people that does NOT believe in frivolous lawsuits. I am also fairly even tempered. It takes a lot to really tick me off. Now I'm VERY ticked. Although I don't believe in frivolous lawsuits, I do believe in smiting butt heads. The cashier is now on my butt head list.
We finished picking up our few items. And went thru the checkout. As we were having our items checked, the cashier was conversing with the bag boy. She said "some lady said she fell down, they better check the camera's to be sure she really did fall down and she's not.....". BIG mistake! I got a little in her face and said I WAS THE LADY THAT FELL DOWN! WOULD YOU LIKE TO GO SEE THE SKID MARKS MY SHOES MADE ON THE FLOOR?!!
Hot dang, that really ticked me off.
She was saying this not only in front of me, but in front of other customers.
At this point the manager was still writing up the report, so I went to him and told him I didn't appreciate the cashiers attitude. He did apologized but he wasn't nearly as sincere as he will be:mad2:. He asked me to sign a statement. Which I changed to suit me and I got a copy.
Come Monday the store manager will catch more crap then he can handle. *IF* they call me tomorrow to see how I am I will be a whole lot nicer.
I am absolutely appalled (but not surprised) that an employee would have the gonads to talk about possible lawsuit issues in front of customers, especially without knowing WHAT customer they were talking in front of!
I am one of those people that does NOT believe in frivolous lawsuits. I am also fairly even tempered. It takes a lot to really tick me off. Now I'm VERY ticked. Although I don't believe in frivolous lawsuits, I do believe in smiting butt heads. The cashier is now on my butt head list.