Kudos to the PFHA Office staff.

[CarolU]

I am posting this for Beverly Frick, who is having log on problems.

Kudo's to the PFHA! There could have been a bad paper work problem but Mary Emmons stepped in and took care of it faster than I could ever have dreamed. I sent in the transfer papers for the second horse that I was sending to Germany mid Dec.. The horse was to have 6 weeks quarantine so there was no concern. I had checked on it and was told they were being sent Dec. 15th. Then ten days ago, I found out that the papers had never arrived. I called Mary and she sent me a copy (by e-mail) of the transfer so the lady in Germany could send it to the quarantine facility showing she was the owner of record. However, she needed the real papers in hand to finalize getting the horse into Germany. Mary managed to get her the papers in a matter of a few days! The horse has now arrived safely, the new owner is pleased and we both are pleased with my PFH Association. Thank you Mary for all of your help. Beverly

Beverly says that Campana arrifed safely and finally (delayed by that horrible storm they had) and the new owner is already in love with her.

[pnalley]

Sounds like Mary knew the horse was in a "time is of the essence" situation and she stepped up to the plate!

Nice ending, and especially nice to hear a public "thank you"

[Red Ryder]

I've delt with Mary many times over the years, and have never, ever, gotten anything but top notch service and help. Mary is the greatest in my book.